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Monday
Feb042013

Unnecessarily difficult 

DateMonday, February 4, 2013 at 9:43PM

The objective of sharing POS data with vendors should be to make it as easy to access as possible and above all convenient.  To our dismay a significant retailer in the home improvement space charges vendors a significant sum of money to purchase a secure ID and then has the following availability "Normal hours of operation for this server are Monday, 9:30 AM to 7:30 PM and Tuesday through Sunday 7:00 AM to 7:30 PM central standard time unless otherwise noted".  So the hours that an analyst might be looking to catch up on the day's to-do list may well be unavailable which is highly annoying after speding a significant sum of money to purchase and ID to access the system.  Really?  Is it that hard to improve your system availability?  It almost feels like the 1980's all over again......

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